Microsoft has launched the Microsoft Dynamics CRM Online cloud service which will be available in India with a Hindi interface. The company is offering a 30-day trial to both customers and partners.
Microsoft has also launched an aggressive program to convert Salesforce.com and Oracle customers to Dynamics CRM Online. Customers who switch over to CRM Online before June 30, 2011 will receive an incentive of up to $200 per user, which can be used for availing services such as migrating data or customizing the solution.
The cloud offering is the first to feature the latest 2011 version of Dynamics CRM and is available at a promotional price of $34 per user per month for the first 12 months to customers that sign up before June 30, 2011. The on-premise and the partner-hosted versions will be launched on February 28, globally.
“With cloud computing becoming increasingly popular, Indian businesses are re-evaluating their CRM systems to ensure that they are getting the best fit for their business and most value from their IT investment,” said Subhomoy Sengupta, Group Director, Microsoft Dynamics India. "I am confident that this offering will add immense value to businesses across functions like sales, services and marketing by providing simplicity and enabling innovation for customers."
Microsoft claims that globally more than 11,500 customers, including those that converted from competing solutions and 2,000 partners have used Dynamics CRM 2011 as part of the beta program.
The 2011 release offers flexible cloud development, Azure interoperability, and contextual SharePoint capabilities. It also features the new Dynamics Marketplace that allows customers and partners to find qualified service providers online.
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